Live dashbaord
Call traffic statistics on realtime basis
Call traffic statistics on realtime basis
To offer self-help option to customer basis his preference
Capability to log all calls - creation of unlimited agents possible
Availability of all call recordings for a duration of 12 months
Caller details sent as SMS notification to agent post call termination
Easily track your customer calls to increase productivity and sales
Capability to integrate with third-party systems
Use various filters to generate call reports the way you like
Download report in CSV format for excel visualization
Play a recorded message to the callers who call after office hours
Let your callers speak to the same agent they spoke before
Block malicious callers
Greet your callers with customized and professional voice
Capability to add conversational notes to each call